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💥 Crash riskNHTSA 25V686📅 Oct 14, 2025

2020–2022 Ford F-250 SD & 2020–2022 Ford F-350 SD + 1 more recall: backup camera

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

💥 The risk

A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

🔧 The fix

Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V686000
Manufacturer recall #
25SA8
Manufacturer
Ford Motor Company
Vehicles affected
291,901
Component
BACK OVER PREVENTION:SOFTWARE
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 19, 2026
Recall started by
MFR

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V686 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V686?

2020–2022 Ford F-250 SD & 2020–2022 Ford F-350 SD + 1 more. 291,901 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.