2023–2024 Mercedes-Benz Sprinter 2500 recall: body & structure
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
💥 The risk
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
🔧 The fix
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V725000
- Manufacturer recall #
- VS3RASCHW
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 366
- Component
- STRUCTURE:FRAME AND MEMBERS
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 17, 2025
- Recall started by
- MFR