2017–2019 Ford Flex recall: body & structure
⚠️ What's wrong
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
💥 The risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
🔧 The fix
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V732000
- Manufacturer recall #
- 25SB8
- Manufacturer
- Ford Motor Company
- Vehicles affected
- 92,347
- Component
- STRUCTURE:BODY
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Recall started by
- ODI