2025 Coach And Equipment Phoenix recall: equipment
⚠️ What's wrong
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
💥 The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
🔧 The fix
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V772000
- Manufacturer
- Coach and Equipment Mfg. Corp.
- Vehicles affected
- 79
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- Owner phone
- 1-800-724-8464
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 24, 2025
- Built
- Jul 1, 2025 – Oct 31, 2025
- Recall started by
- MFR