2027 Thomas Built Buses Saf-T-Liner C2 & 2026 Thomas Built Buses Saf-T-Liner C2 Jouley recall: equipment
⚠️ What's wrong
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
💥 The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
🔧 The fix
A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V850000
- Manufacturer recall #
- F1028
- Manufacturer
- Daimler Trucks North America, LLC
- Vehicles affected
- 2
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- Owner phone
- 1-800-547-0712
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 5, 2026
- Built
- Oct 21, 2025 – Oct 21, 2025
- Recall started by
- ODI