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🩹 Injury riskNHTSA 25V870📅 Dec 17, 2025

2025 Gillig LOW Floor recall: equipment

⚠️ What's wrong

Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

💥 The risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

🔧 The fix

Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V870000
Manufacturer
Gillig, LLC
Vehicles affected
4
Component
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Owner phone
1-800-735-1500
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 16, 2026
Built
Jun 5, 2025 – Jul 15, 2025
Recall started by
ODI

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V870 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V870?

2025 Gillig LOW Floor. 4 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Gillig dealer to book the free repair or call the manufacturer at 1-800-735-1500.