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🩹 Injury riskNHTSA 26V600📅 Sep 18, 2026

2009–2025 Volvo Bus 9700 recall: equipment

⚠️ What's wrong

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

💥 The risk

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

🔧 The fix

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
26V600000
Manufacturer recall #
SR26-84
Manufacturer
Volvo Bus Corporation
Vehicles affected
1,236
Component
EQUIPMENT:OTHER:LABELS
Owner phone
1-866-870-2046
NHTSA hotline
1-888-327-4236
Built
Aug 27, 2008 – Nov 7, 2024
Recall started by
MFR

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 26V600 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 26V600?

2009–2025 Volvo Bus 9700. 1,236 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volvo Bus dealer to book the free repair or call the manufacturer at 1-866-870-2046.