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NHTSA 99V312📅 Nov 8, 1999

2000 Jeep Grand Cherokee recall: steering

⚠️ What's wrong

Vehicle description: sport utility vehicles. Some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops.

💥 The risk

This could result in sticking, binding, or seizing of the steering gear.

🔧 The fix

Dealers will replace the steering gear on involved vehicles.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
99V312000
Manufacturer recall #
854
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,259
Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Owner phone
1-800-992-1997
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 20, 1999
Built
Aug 18, 1999 – Aug 20, 1999
Recall started by
MFR
Notes
Daimlerchrysler recall no. 854. Owner notification began december 20, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 99V312 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 99V312?

2000 Jeep Grand Cherokee. 1,259 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Jeep dealer to book the free repair or call the manufacturer at 1-800-992-1997.