2001–2004 Toyota Highlander recall: door latches & locks
⚠️ What's wrong
Certain sport utility vehicles have a child protection lock (cpl) system on both of the rear side doors. When an operator of the vehicle closes the door very hard with the cpl lever set to the lock position, there is a possibility that the lever may contact the body panel, causing the cpl lever to move into the unlock position.
💥 The risk
This condition could allow the door to be opened with the inside while the operator believes that the cpl was activated. If the door were opened from the inside while the vehicle was in motion, an occupant could fall out and be injured.
🔧 The fix
Dealers will shorten the cpl lever. Owner notification began may 7, 2004. Owners should contact toyota at 1-800-331-4331.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 04V181000
- Manufacturer recall #
- SSC 40B
- Manufacturer
- TOYOTA MOTOR NORTH AMERICA, INC.
- Vehicles affected
- 366,572
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Owner phone
- 1-800-331-4331
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 7, 2004
- Built
- Nov 17, 2000 – Jan 29, 2004
- Recall started by
- MFR
- Notes
- Toyota recall no. Ssc 40B.customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).