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🩹 Injury riskNHTSA 12V287📅 Jun 21, 2012

2012–2013 IC Bus CE & 2012–2013 IC Bus RE recall: body & structure

⚠️ What's wrong

Navistar is recalling certain model year 2012 and 2013 ic bus CE and RE commercial buses manufactured from APRIL1, 2011, through march 31, 2012, equipped with prolo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

💥 The risk

In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

🔧 The fix

Navistar will notify owners. Specialty manufacturing, inc. (smi) will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 3, 2012. Owners may contact navistar at 1-260-461-1890 or smi at 1-800-951-7867.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V287000
Manufacturer recall #
12520
Manufacturer
NAVISTAR, INC
Vehicles affected
44
Component
STRUCTURE:BODY:ROOF AND PILLARS
Owner phone
1-800-951-7867
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 3, 2012
Built
Apr 1, 2012 – Mar 31, 2012
Recall started by
MFR
Notes
Navistar's recall campaign number is 12520.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V287 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V287?

2012–2013 IC Bus CE & 2012–2013 IC Bus RE. 44 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized IC Bus dealer to book the free repair or call the manufacturer at 1-800-951-7867.