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💥 Crash riskNHTSA 12V373📅 Aug 2, 2012

2006–2011 Toyota RAV4 & 2010 Lexus HS 250 Hybrid recall: suspension

⚠️ What's wrong

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

💥 The risk

Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

🔧 The fix

Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V373000
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
780,584
Component
SUSPENSION:REAR
Owner phone
1-800-331-4331
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 30, 2012
Built
Oct 1, 2005 – Aug 31, 2010
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V373 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V373?

2006–2011 Toyota RAV4 & 2010 Lexus HS 250 Hybrid. 780,584 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Lexus dealer to book the free repair or call the manufacturer at 1-800-331-4331.