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💥 Crash riskNHTSA 12V537📅 Nov 14, 2012

2004–2009 Toyota Prius recall: steering

⚠️ What's wrong

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

💥 The risk

Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

🔧 The fix

Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V537000
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
669,705
Component
STEERING; STEERING:GEAR BOX:SHAFT SECTOR
Owner phone
1-800-331-4331
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 20, 2012
Built
Aug 5, 2003 – Mar 30, 2009
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V537 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V537?

2004–2009 Toyota Prius. 669,705 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Toyota dealer to book the free repair or call the manufacturer at 1-800-331-4331.