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💥 Crash risk🩹 Injury riskNHTSA 14V272📅 May 22, 2014

2014 Toyota Highlander & 2014 Toyota Highlander Hybrid recall: electrical system

⚠️ What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

💥 The risk

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

🔧 The fix

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V272000
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
48,840
Component
ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
Owner phone
1-800-331-4331
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 27, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V272 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V272?

2014 Toyota Highlander & 2014 Toyota Highlander Hybrid. 48,840 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Toyota dealer to book the free repair or call the manufacturer at 1-800-331-4331.