2012–2014 Toyota RAV4 EV recall: hybrid / ev battery
⚠️ What's wrong
Toyota Motor Engineering & manufacturing (Toyota) is recalling certain model year 2012-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014. Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.
💥 The risk
A loss of drive power may increase the risk of a crash.
🔧 The fix
Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 15V143000
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Vehicles affected
- 2,497
- Component
- HYBRID PROPULSION SYSTEM
- Owner phone
- 1-800-331-4331
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 10, 2015
- Built
- Jul 24, 2012 – Aug 29, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.