2019–2020 IC Bus CE & 2019–2020 IC Bus Recb recall: body & structure
⚠️ What's wrong
Navistar, Inc. (Navistar) is recalling certain 2019-2020 IC RE and IC CE commercial buses equipped with feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG (Prolo emergency exit roof hatches). Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
💥 The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
🔧 The fix
Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19514.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V581000
- Manufacturer recall #
- 19514
- Manufacturer
- Navistar, Inc.
- Vehicles affected
- 27
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Owner phone
- 1-800-448-7825
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 7, 2019
- Built
- Sep 4, 2018 – May 14, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.