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💥 Crash riskNHTSA 20V369📅 Jun 24, 2020

2014–2017 Toyota Prius V & 2013–2015 Toyota Prius recall: hybrid / ev battery

⚠️ What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

💥 The risk

An unexpected hybrid power system shut down may increase the risk of a crash.

🔧 The fix

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V369000
Manufacturer recall #
20TB10 / 20TA10
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
266,638
Component
HYBRID PROPULSION SYSTEM: INVERTER
Owner phone
1-888-270-9371
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 24, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V369 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V369?

2014–2017 Toyota Prius V & 2013–2015 Toyota Prius. 266,638 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Toyota dealer to book the free repair or call the manufacturer at 1-888-270-9371.