2019–2020 Toyota RAV4 & 2020 Toyota RAV4 Hybrid recall: steering
⚠️ What's wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
💥 The risk
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
🔧 The fix
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V373000
- Manufacturer recall #
- 20TB11 / 20TA11
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Vehicles affected
- 46
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Owner phone
- 1-888-270-9371
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 17, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.