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🔥 Fire riskNHTSA 20V511📅 Aug 27, 2020

2019–2020 Ram 3500 & 2019–2020 Ram 4500 + 1 more recall: electrical system

⚠️ What's wrong

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

💥 The risk

A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

🔧 The fix

Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V511000
Manufacturer recall #
W57
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
32,318
Component
ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Owner phone
1-800-853-1403
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 10, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V511 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V511?

2019–2020 Ram 3500 & 2019–2020 Ram 4500 + 1 more. 32,318 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ram dealer to book the free repair or call the manufacturer at 1-800-853-1403.