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🔥 Fire riskNHTSA 23V478📅 Jul 12, 2023

2021–2022 Toyota RAV4 Prime & 2022 Lexus NX450H+ recall: electrical system

⚠️ What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

💥 The risk

A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

🔧 The fix

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V478000
Manufacturer recall #
23TB07/23LB01
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
43,442
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
Owner phone
1-800-331-4331
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 29, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V478 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V478?

2021–2022 Toyota RAV4 Prime & 2022 Lexus NX450H+. 43,442 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Lexus dealer to book the free repair or call the manufacturer at 1-800-331-4331.