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💥 Crash risk🩹 Injury riskNHTSA 23V865📅 Dec 20, 2023

2020–2022 Lexus ES Hybrid & 2020–2022 Toyota Camry + 12 more recall: airbag

⚠️ What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

💥 The risk

An air bag that does not deploy during a crash increases the risk of injury.

🔧 The fix

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V865000
Manufacturer recall #
23TA15, 23LA03
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
999,901
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Owner phone
1-800-331-4331
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 31, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V865 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V865?

2020–2022 Lexus ES Hybrid & 2020–2022 Toyota Camry + 12 more. 999,901 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Lexus dealer to book the free repair or call the manufacturer at 1-800-331-4331.