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💥 Crash risk🩹 Injury riskNHTSA 24V274📅 Apr 17, 2024

2023–2024 Toyota Prius & 2023–2024 Toyota Prius Prime recall: door latches & locks

⚠️ What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

💥 The risk

A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

🔧 The fix

Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V274000
Manufacturer recall #
24TB06 / 24TA06
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
55,690
Component
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner phone
1-800-331-4331
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 9, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V274 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V274?

2023–2024 Toyota Prius & 2023–2024 Toyota Prius Prime. 55,690 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Toyota dealer to book the free repair or call the manufacturer at 1-800-331-4331.