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💥 Crash risk🩹 Injury riskNHTSA 24V482📅 Jun 27, 2024

2024–2025 Lexus NX & 2024–2025 Lexus NX Hybrid + 2 more recall: seats

⚠️ What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

💥 The risk

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

🔧 The fix

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V482000
Manufacturer recall #
24LB06, 24LA06
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
11,418
Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Owner phone
1-800-331-4331
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 14, 2025
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V482 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V482?

2024–2025 Lexus NX & 2024–2025 Lexus NX Hybrid + 2 more. 11,418 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Lexus dealer to book the free repair or call the manufacturer at 1-800-331-4331.